Shipping & Returns

Last updated: 16 August 2026

The short version: we roast to order, ship fast, and make it right if something arrives wrong. Full detail below — this page is a summary of the shipping and returns clauses in our Terms of Service.

Roasting & Dispatch

• Every order is roasted fresh in small batches at our Indiranagar, Bangalore roastery — most orders dispatch within 1-3 business days of roasting.
• Subscribe & Save orders are roasted and dispatched right before each renewal date, not stockpiled in advance.

Shipping

• Domestic (India) orders ship via our courier partner, Shiprocket. International orders may use other carriers.
• Estimated delivery times are shown at checkout but are not guaranteed — courier delays are outside our control.
• You can track any order any time from the Track My Order section using your order number.

Returns & Refunds

• Because coffee is a perishable food product, we don't accept returns for change of mind once a bag has been opened.
• If your order arrives damaged, incorrect, or defective, contact us within 7 days of delivery with your order number and we'll arrange a replacement or refund.
• Approved refunds are issued to your original payment method.

Subscription Changes

You can change or cancel a Subscribe & Save plan any time before its next renewal by contacting us with your order number — no cancellation fees.

Contact

For a damaged, incorrect, or missing order, email hello@thedailygrind.coffee or message us on WhatsApp at +91 80 4123 4567 with your order number and we'll sort it out quickly.

This page summarizes our current shipping and returns practices in plain terms and is not a substitute for formal legal advice. If you operate this store commercially, have it reviewed by a qualified professional for your jurisdiction before relying on it.